Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at yellow@hello.com. This text can be changed by going to Design & Settings > Global Settings > Intro Text.
Standard delivery (standard delivery may take 10-15 days to reach the address you specify), standard delivery is free shipping.
We will ship to your provided address. Your product will display a logistics tracking number. Logistics information can be tracked in real-time based on this tracking number.
Yes. you will receive the corresponding order invoice.
The corresponding amount will be deducted within 24 hours after the order is paid.
If you receive a damaged or wrong product, you can contact us via email titanstreasurechest@gmail.com to replace it with a new or correct product. If you don’t want the to make a return, you can contact us to apply for a refund. Please read refund policy for more details.
Yes. If you want to change or cancel the order, please email/message us and we will make a note for you to change or cancel the order.